Brand Strategy and Brand Identity Design for a home concierge service
Shut the Front Door Group
Industry: Home Concierge for Second Homeowners in Park City, Utah
Shut the Front Door Group provides personalized home concierge services for second homeowners in Park City, Utah and surrounding areas.
The clients needed a refined, elevated and friendly brand to represent their business in a professional and welcoming way.
During our brand strategy session, we defined their purpose, values, and audience—so every decision is aligned with what makes them unique.
They know exactly who they are and who they serve, making it easier to attract the right clients.
We developed a warm, approachable personality. Instead of feeling corporate or stiff, their brand feels friendly, professional, and welcoming. This helps their clients instantly feel trust and connection, which is key in a service-based business.
We created a cohesive visual identity. From business cards to social media templates, every piece of design works together. Their brand looks polished, memorable, and different from competitors.
The client gained a better understanding of their brand vision, target audience, how to use their assets consistently and speak directly to their ideal clients.
Brand guidelines create and maintain consistency across all elements of their brand. This builds credibility and trust.
The strategy gave them clarity and tools to manage their brand with ease. They feel empowered to show up confidently and grow their business.
Shut the Front Door Group now stands out as both professional and personable—building trust, attracting the right clients, and creating a brand people remember.